Customer Success

Learn about our customers success and how they are leveraging Auphan's Web Enabled Solution to increase efficiency and service with more control over their stores.

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Quiznos is a fast growing food restaurant chain based in Denver, Colorado, specializing in offering toasted submarine sandwiches. With locations in North America, South America, and Asia, Quiznos is the second largest sub sandwich shop chain in North America.

We are pleased to have worked together with POS-X to successfully update more than 500 Quiznos restaurants throughout the United States with hardware, software staging, installation, and training. Global COO of Quiznos, George Jeffrey stated that “The companies involved in this project injected confidence, teamwork and trust from day one. Together, POS-X and Auphan had a solution that met our needs, as well as the needs of our Franchise Owners. We were able to successfully roll-out the new point-of-sale systems to the Quiznos United States franchise system within an extremely tight 6-week timeframe.

Vikram Vij opened Vij’s restaurant in Vancouver in 1994, with Meeru Dhalwala joining him soon after to collaborate on a menu that would change the landscape of Indian cuisine in Canada. Using traditional Indian methods, spices and culinary influences, and pairing them with sustainable, local produce from British Columbia, they created one of the best-known and most beloved Indian restaurants in North America.

Owned and operated by one of Canada’s top recognized Chefs, Vij's successfully deployed the handheld pos and waitlist system to increase efficiency at all their locations. With long lineups during the dinner rush, Vij's uses Auphan's Waitlist System to organize guests waiting for a table. The hostess could waitlist guest by name, party size, and open an invoice to pre-order drinks. Wait staff could easily shift orders to the table once guests were seated. Given a busy night, staff productivity increased as fewer trips were taken to the POS. Orders could easily be entered into the handheld, where it could be printed and closed. This let staff focus more attention on customers and service.

Blenz Coffee is a Canadian coffee franchise growing across British Columbia, Japan, and the Philippines. The first Blenz coffee shop was opened in 1992 in Vancouver.

Blenz is widely known for individually crafted coffee, proprietary teas, chocolate and fruit-based beverages. Each cafe is carefully designed to deliver a superior cafe experience.

Blenz Coffee is a growing Canadian franchise focusing on speciality crafted drinks. With new products and promotions available throughout the year, Blenz needed a management system that delivers instant price, product, and display updates to their stores. Auphan's web enabled system lets Blenz build price and product consistency by combining their POS and Digital Solution together. Whenever price and products were updated on the POS, they would instantly be displayed at the store. Blenz was able to generate more product awareness using digital signage. Auphan's digital system lets head office quickly setup a campaign, create and manage multiple creatively designed videos and content, so all stores can offer customers the newest menu items.

The Canton Tower, located in Guangdong is one of China's highest TV towers and the third highest in the world. Constructed in September 2010, hosting the Asian Games, the tower attracted 10,000 plus visitors a day. From the top, visitors have a view of the whole city. Inside the tower, tourist can spend their time enjoying the entertainment facilities, restaurants, and observation platforms.

The Canton Tower uses Auphan's Table Service, Quick Service, and handheld POS for their restaurants, buffet, and food court dining areas. This ambitious development caters to some of the most advanced tech designs. Auphan Software is pleased to be chosen to be part of this landmark development.

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